Frequently Asked Questions
YVR strongly encourages all travellers flying from YVR to arrive at the airport early—ideally at least two hours ahead of domestic flights and at least three hours for U.S. and international flights. Planning ahead and utilizing available travel tech can help streamline your journey.
You can find departure and arrival times for flights on our website. Simply navigate to the "Departures" or "Arrivals" pages to view real-time updates for flights departing from or arriving at YVR. Additionally, our Operational Snapshot provides access to the latest data and operational performance at YVR through a live dashboard.
For detailed information about parking options available at YVR, please visit yvr.ca/parking.
YVR offers a variety of convenient transportation options, including shuttles, taxis, rideshare services, and the Canada Line. Visit our transportation page for more details and to plan your journey.
- Passenger Journey Tool - The Passenger Journey tool outlines step-by-step guides to navigate the airport. You can access it by finding your departing flight information on YVR's departures page and clicking "View Your Journey."
For lost or delayed checked luggage, as well as items left onboard your aircraft, you must contact your airline directly. Airline contact information is available on our Airlines and Destinations page.
For information about accessibility services and facilities at YVR, please visit our accessibility page or contact our customer service team for assistance.
YVR's Lost and Found is in the U.S. Departures Terminal on Level 3 across from check-in counter number 280. It is open from 09:00 to 17:00 daily. Please complete the form on our Lost and Found page for any lost and found items from within the airport terminals and we will be in touch with you if we locate your item.
For the latest information on the hours of operation for our service providers, including shops, dining options, and other services, please visit our Shop, Dine, and Services page.
For further assistance, please contact our customer service team at 604-207-7077 or email us at customercallcentre@yvr.ca — we're here to help!